#customerInboxContainer{color:#1f2937;max-width:1400px;margin:auto;padding:8px 0 28px}#customerInboxContainer button{cursor:pointer;font:inherit}#customerInboxContainer button:disabled{cursor:default;opacity:.5}.ci-header{display:flex;justify-content:space-between;align-items:center;gap:16px;margin:12px 0 22px}.ci-header h2{margin:0 0 8px;font-size:26px}.ci-header p,.ci-help{color:#64748b;font-size:14px;line-height:1.6;margin:0}.ci-channel{font-size:13px;color:#166534;background:#ecfdf5;border:1px solid #bbf7d0;padding:7px 11px;border-radius:20px;white-space:nowrap}.ci-toolbar{display:flex;gap:8px;align-items:center;margin-bottom:12px}.ci-toolbar button,.ci-compose-actions button{border:1px solid #cbd5e1;background:white;border-radius:8px;padding:10px 14px;color:#334155}.ci-toolbar button[aria-pressed=true]{background:#312e81;color:white;border-color:#312e81}#ciCount{font-size:13px;color:#64748b;margin-left:auto}#ciAlert:not(:empty){padding:12px 16px;border:1px solid #c7d2fe;background:#eef2ff;border-radius:10px;margin-bottom:12px}.ci-layout{display:grid;grid-template-columns:minmax(250px,340px) minmax(0,1fr);border:1px solid #e2e8f0;border-radius:14px;background:#fff;overflow:hidden;min-height:560px}#ciList{background:#f8fafc;border-right:1px solid #e2e8f0;max-height:760px;overflow:auto;padding:10px}.ci-item{display:block;text-align:left;width:100%;border:1px solid transparent;border-radius:10px;background:transparent;padding:16px;margin-bottom:6px}.ci-item[aria-current=true]{border-color:#a5b4fc;background:#eef2ff}.ci-item-head{display:flex;justify-content:space-between;gap:8px;font-size:14px}.ci-item time{font-size:12px;color:#64748b}.ci-preview{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere;color:#334155;font-size:14px;line-height:1.6;margin:9px 0}.ci-status{font-size:12px;color:#475569}#ciDetail{padding:26px;min-width:0}.ci-detail-head{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:25px}.ci-detail-head h3{font-size:20px;margin:0}.ci-detail-head span{font-size:13px;color:#4338ca}.ci-message{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7;background:#f8fafc;border:1px solid #e2e8f0;padding:16px;border-radius:10px;font-size:15px}.ci-replied{background:#f0fdf4}#ciDetail h4{font-size:14px;margin:20px 0 10px}.ci-draft-heading{display:flex;justify-content:space-between;gap:12px;margin:26px 0 10px}.ci-draft-heading label{font-weight:700;font-size:14px}.ci-draft-heading span{font-size:12px;color:#64748b}#ciReply{width:100%;box-sizing:border-box;border:1px solid #cbd5e1;border-radius:10px;padding:16px;font:inherit;font-size:15px;line-height:1.7;resize:vertical;min-height:190px;color:#1f2937;background:white}#ciReply:focus{outline:2px solid #818cf8;outline-offset:2px}.ci-help{font-size:12px;margin:10px 0 16px}.ci-compose-actions{display:flex;align-items:center;gap:12px}.ci-compose-actions button{font-size:13px}.ci-compose-actions .ci-send{background:#4338ca;color:white;border-color:#4338ca;font-weight:700;font-size:15px;padding:12px 22px;margin-left:auto}#ciLength{font-size:12px;color:#64748b}.ci-empty{padding:35px 18px;text-align:center;color:#64748b;line-height:1.7}@media(max-width:760px){.ci-header{align-items:flex-start;flex-direction:column;gap:10px}.ci-layout{grid-template-columns:1fr}#ciList{max-height:240px;border-right:0;border-bottom:1px solid #e2e8f0}#ciDetail{padding:18px}.ci-compose-actions{flex-wrap:wrap}.ci-compose-actions .ci-send{width:100%;margin-left:0}#ciLength{margin-left:auto}.ci-header h2{font-size:23px}}

.ci-channel-filter{font-size:13px;color:#475569;margin-left:12px}.ci-channel-filter select{border:1px solid #cbd5e1;border-radius:7px;background:white;padding:8px;color:#334155}.ci-compose-actions a{font-size:13px;color:#4338ca}@media(max-width:760px){.ci-toolbar{flex-wrap:wrap}.ci-channel-filter{margin-left:0}}

/* 응대 가이드 사람 처리 표시 (2026-10-19) */
.ci-lookup{padding:10px 12px;border-radius:8px;background:#eef6ff;color:#1e3a5f;font-size:13px;line-height:1.6;white-space:pre-line}
.ci-flag{margin:0;padding:8px 12px;border-radius:8px;background:#fff7ed;color:#8a3b0a;font-size:13px;font-weight:600}

/* 고객응대 개편 1단계 (2026-10-20) — 채널 건수 단추·기다린 시간·문구 단추 */
.ci-channels{display:flex;gap:6px;margin-left:12px}.ci-channels button{border:1px solid #cbd5e1;background:white;border-radius:999px;padding:8px 14px;color:#334155;font-size:13px}.ci-channels button[aria-pressed=true]{background:#1f2937;color:white;border-color:#1f2937}.ci-channels b{margin-left:2px}
.ci-wait{font-size:12px;color:#475569}.ci-wait.ci-late{color:#9a3412;font-weight:700}
.ci-phrases{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin-top:10px}.ci-phrases span{font-size:12px;color:#64748b;margin-right:2px}.ci-phrases button{border:1px solid #cbd5e1;background:white;border-radius:999px;padding:7px 12px;font-size:13px;color:#1f2937}.ci-phrases button:hover{border-color:#818cf8;background:#eef2ff}
.ci-key{font-size:11px;color:#64748b}
@media(max-width:760px){.ci-channels{margin-left:0}.ci-key{display:none}}

/* 젬마 규칙 (2026-10-20) */
.ci-rules{margin:0 0 12px;padding:14px 16px;border:1px solid #c7d2fe;border-radius:12px;background:#f5f7ff;display:flex;flex-direction:column;gap:10px}
.ci-rules-head{display:flex;flex-wrap:wrap;gap:4px 10px;align-items:baseline}.ci-rules-head span{font-size:13px;color:#4b5563}
.ci-rules ol{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:6px;font-size:14px}
.ci-rules li{display:flex;gap:8px;align-items:flex-start;justify-content:space-between}.ci-rules li span{flex:1;min-width:0;overflow-wrap:anywhere}
.ci-rules li button,.ci-rule-link{border:0;background:none;color:#4338ca;font-size:13px;cursor:pointer;padding:0;text-decoration:underline}
.ci-rule-ctx{margin:0;padding:8px 10px;border-radius:8px;background:#fff;font-size:13px;line-height:1.6;overflow-wrap:anywhere}
.ci-rule-add{display:flex;gap:8px;align-items:flex-end}.ci-rule-add textarea{flex:1;min-width:0;font:inherit;font-size:14px;padding:8px 10px;border:1px solid #c7d2fe;border-radius:8px;resize:vertical}
.ci-rule-add button{flex:none;padding:9px 14px;border:0;border-radius:8px;background:#4338ca;color:#fff;font-weight:600;cursor:pointer}
.ci-edited{margin:0;padding:8px 12px;border-radius:8px;background:#eef2ff;color:#3730a3;font-size:13px}
#ciAlert button{border:0;background:none;color:#4338ca;text-decoration:underline;cursor:pointer;font:inherit;padding:0}
@media (max-width:640px){.ci-rule-add{flex-direction:column;align-items:stretch}}

/* 개편 2단계 (2026-10-20) — 오른쪽 예약 칸. 넓으면 [문의·답장 | 예약], 좁으면 문의 → 예약 → 답장 순 */
.ci-grid{display:grid;grid-template-columns:minmax(0,1fr);grid-template-areas:"q" "s" "r";gap:0 28px}
.ci-q{grid-area:q;min-width:0}.ci-r{grid-area:r;min-width:0}
.ci-side{grid-area:s;min-width:0;display:flex;flex-direction:column;gap:6px;margin-top:8px}
.ci-side section{border:1px solid #e2e8f0;border-radius:12px;padding:12px 14px;background:#fbfcfe}
.ci-side h4{margin:0 0 8px!important;font-size:13px!important;color:#334155}
.ci-find{display:flex;gap:6px}.ci-find input{flex:1;min-width:0;border:1px solid #cbd5e1;border-radius:8px;padding:9px 10px;font:inherit;font-size:14px}
.ci-find button{flex:none;border:1px solid #4338ca;background:#4338ca;color:#fff;border-radius:8px;padding:9px 14px;font-size:14px;font-weight:600}
.ci-resv-list,.ci-hist{list-style:none;margin:8px 0 0;padding:0;display:flex;flex-direction:column;gap:8px}
.ci-resv{border:1px solid #e2e8f0;border-radius:10px;background:#fff;padding:10px 12px;font-size:13px;line-height:1.55}
.ci-resv-head{display:flex;justify-content:space-between;gap:8px}.ci-resv-head span{color:#4338ca;white-space:nowrap;font-size:12px}
.ci-resv-kids{color:#1f2937;overflow-wrap:anywhere;margin:2px 0}
.ci-resv-foot{display:flex;justify-content:space-between;align-items:center;gap:8px;color:#64748b;font-size:12px}
.ci-resv-foot button{border:0;background:none;color:#4338ca;text-decoration:underline;padding:0;font-size:12px;white-space:nowrap}
.ci-resv-off{opacity:.55}.ci-resv-off .ci-resv-head span{color:#64748b}
.ci-hist li{font-size:13px;line-height:1.5;overflow-wrap:anywhere;color:#334155}.ci-hist time{color:#64748b;font-size:12px}.ci-hist span{color:#64748b;font-size:12px}
.ci-side .ci-help{margin:6px 0 0}
@media(min-width:1180px){.ci-grid{grid-template-columns:minmax(0,1fr) 300px;grid-template-areas:"q s" "r s";align-items:start}.ci-side{margin-top:0;position:sticky;top:12px}}
/* 휴대폰 — 화면이 옆으로 밀리지 않게, 목록은 짧게 */
@media(max-width:760px){#customerInboxContainer{padding:4px 0 20px;overflow-x:hidden}.ci-header{margin:6px 0 12px}.ci-header p{display:none}.ci-toolbar{gap:6px}#ciCount{margin-left:0;width:100%}#ciList{max-height:180px}.ci-item{padding:10px 12px;margin-bottom:4px}.ci-preview{-webkit-line-clamp:1;margin:4px 0}#ciReply{min-height:150px}}
/* 마이리얼트립 (2026-10-20) — 채널 단추 넷, 수집 상태 경고 */.ci-channels{flex-wrap:wrap}#ciMrt{font-style:normal;color:#b45309;font-weight:700}#ciMrt:empty{display:none}@media(max-width:760px){.ci-channel{white-space:normal}}
/* 관리자 보고 (2026-10-20) */.ci-brief{background:#fffbeb;border:1px solid #fcd34d;border-radius:10px;padding:12px 14px;font-size:14px;line-height:1.6;margin:-6px 0 14px;overflow-wrap:anywhere}.ci-brief strong{display:block;font-size:12px;color:#92400e;margin-bottom:4px}
/* 넓게 쓰기 (2026-10-20 사장님 「화면 좀 더 넓게」) — 가운데 1400px 제한을 풀고 본문 여백을 줄인다. 목록은 화면 높이만큼, 넓은 화면에선 오른쪽 칸도 넓힌다 */#customerInboxContent{padding:0}#customerInboxContainer{max-width:none;padding-top:0}.ci-header{margin:4px 0 14px}@media(min-width:1180px){#ciList{max-height:calc(100vh - 230px)}.ci-layout{min-height:calc(100vh - 230px)}}@media(min-width:1500px){.ci-layout{grid-template-columns:minmax(300px,380px) minmax(0,1fr)}.ci-grid{grid-template-columns:minmax(0,1fr) 360px}#ciReply{min-height:240px}}
/* 모바일 · 회차 열기 (2026-10-20, 시안 claude.ai/artifact/64UaXL2ATXn8AueJigguyx) */
.ci-back{display:none}.ci-detail-head h3{flex:1;min-width:0}
.ci-opened{margin:0 0 14px;padding:10px 12px;border-radius:10px;background:#ecfdf5;border:1px solid #a7f3d0;color:#065f46;font-size:14px;font-weight:700}
#customerInboxContainer .ci-compose-actions .ci-open-session{border:1px solid #c7d2fe;background:#eef2ff;color:#3730a3;font-weight:700;font-size:15px;padding:12px 16px;border-radius:10px;margin-left:auto}
#customerInboxContainer .ci-open-session+.ci-send{margin-left:0}
.ci-copy-small{font-size:12px!important;padding:8px 10px!important}
.ci-sheet-bg{position:fixed;inset:0;background:rgba(15,23,42,.45);z-index:9500}
.ci-sheet{position:fixed;z-index:9501;left:50%;top:50%;transform:translate(-50%,-50%);width:min(440px,calc(100vw - 32px));max-height:calc(100vh - 40px);overflow:auto;box-sizing:border-box;background:#fff;border-radius:16px;padding:16px 18px 18px;display:flex;flex-direction:column;gap:12px;box-shadow:0 20px 50px rgba(15,23,42,.3)}
.ci-sheet-head{display:flex;align-items:center;justify-content:space-between}.ci-sheet-head h3{margin:0;font-size:19px}
.ci-sheet-head button{min-width:44px;min-height:44px;border:0;background:transparent;font-size:24px;color:#475569;cursor:pointer}
.ci-sheet-dl{margin:0;display:grid;grid-template-columns:56px minmax(0,1fr);row-gap:8px;column-gap:12px;font-size:15px}.ci-sheet-dl dt{color:#475569}.ci-sheet-dl dd{margin:0;font-weight:700;overflow-wrap:anywhere}.ci-sheet-dl small{display:block;font-weight:400;color:#475569;font-size:12px}
.ci-seats{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:12px 14px;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px}
.ci-seats>span{font-weight:700}.ci-seats div{display:flex;align-items:center;gap:6px}.ci-seats div b{min-width:52px;text-align:center;font-size:20px}
.ci-seats div button{width:44px;height:44px;border:1px solid #cbd5e1;background:#fff;border-radius:10px;font-size:20px;color:#334155;cursor:pointer}
.ci-seats p{flex-basis:100%;margin:0;font-size:13px;color:#475569;line-height:1.5}
.ci-sheet-reply{background:#eef2ff;border-radius:12px;padding:10px 14px}.ci-sheet-reply span{font-size:12px;color:#475569}.ci-sheet-reply p{margin:4px 0 0;font-size:14px;line-height:1.6;overflow-wrap:anywhere}
.ci-sheet .ci-send{width:100%;margin:0;min-height:52px;border:0;border-radius:12px;background:#4338ca;color:#fff;font-size:16px;font-weight:700;cursor:pointer}.ci-sheet .ci-send:disabled{opacity:.5;cursor:default}
.ci-sheet .ci-help{margin:0;text-align:center}
@media(max-width:760px){
  /* 목록 ↔ 문의 한 화면씩 */
  #customerInboxContainer[data-view="list"] #ciDetail{display:none}
  #customerInboxContainer[data-view="detail"] #ciList,#customerInboxContainer[data-view="detail"] .ci-header,#customerInboxContainer[data-view="detail"] .ci-toolbar{display:none}
  #customerInboxContainer[data-view="list"] #ciList{max-height:none;border-bottom:0}
  .ci-layout{border:0;border-radius:0;min-height:0}
  .ci-item{background:#fff;border:1px solid #e2e8f0}
  .ci-back{display:inline-flex;align-items:center;min-height:44px;padding:0 10px 0 0;border:0;background:transparent;color:#334155;font-size:15px;cursor:pointer}
  #ciDetail{padding:8px 12px 0}
  .ci-detail-head{margin-bottom:14px;gap:6px}.ci-detail-head h3{font-size:16px}
  /* 손가락이 닿는 아래쪽에 단추 줄 고정 */
  .ci-compose-actions{position:fixed;left:0;right:0;bottom:0;z-index:50;background:#fff;margin:0;padding:10px 12px calc(12px + env(safe-area-inset-bottom));border-top:1px solid #e2e8f0;flex-wrap:nowrap;box-shadow:0 -6px 16px rgba(15,23,42,.06)}
  #customerInboxContainer[data-view="list"] .ci-compose-actions{display:none}
  #customerInboxContainer[data-view="detail"] #ciDetail{padding-bottom:84px}
  /* 문의 → 답장 → 예약 칸 순서 (초안이 바로 아래) */
  .ci-grid{grid-template-areas:"q" "r" "s"}.ci-side{margin-top:18px}
  .ci-compose-actions [data-action="draft"],.ci-compose-actions .ci-dismiss,.ci-compose-actions a{display:none}
  .ci-mobile-tools{display:flex!important}
  #customerInboxContainer .ci-compose-actions .ci-open-session{margin-left:0;flex:0 0 auto;min-height:50px}
  #customerInboxContainer .ci-compose-actions .ci-send{flex:1;width:auto;min-height:50px}
  .ci-sheet{left:0;right:0;top:auto;bottom:0;transform:none;width:auto;border-radius:20px 20px 0 0;max-height:88vh}
  #ciReply{min-height:150px}
}
/* 빠졌던 것 되살림 (2026-10-20 점검) — 대화방 링크·글자 수는 머리에, 휴대폰은 「원래 초안·닫기」를 초안 아래 줄로 */
.ci-room{font-size:13px;padding:8px 6px;white-space:nowrap}#ciLength{font-weight:400;color:#64748b;font-size:12px;margin-left:6px}
#customerInboxContainer .ci-compose-actions .ci-dismiss{font-size:13px;color:#64748b}
.ci-mobile-tools{display:none;gap:8px;flex-wrap:wrap;margin:8px 0 0}.ci-mobile-tools button{border:1px solid #cbd5e1;background:#fff;border-radius:8px;padding:8px 12px;font-size:13px;color:#334155;min-height:40px}
/* 시안 반영 (2026-10-20, claude.ai/artifact/64UaXL2ATXn8AueJigguyx) — 진행 막대·표시·나중에·초안 근거·예약 잇기·한꺼번에·완료 화면 */
.ci-progress{display:flex;flex-wrap:wrap;align-items:center;gap:8px 14px;margin:0 0 12px;font-size:13px;color:#334155}
.ci-bar{flex:0 1 260px;min-width:120px;height:6px;border-radius:3px;background:#e2e8f0;overflow:hidden}.ci-bar i{display:block;height:6px;background:#4338ca;border-radius:3px}
#customerInboxContainer .ci-bulk-open{margin-left:auto;min-height:40px;padding:0 14px;border-radius:10px;border:1px solid #a7f3d0;background:#ecfdf5;color:#065f46;font-weight:700;font-size:14px}
.ci-tags{display:flex;flex-wrap:wrap;gap:5px;margin:0 0 6px}.ci-tag{font-size:11px;border-radius:6px;padding:2px 7px;line-height:1.5}
.ci-tag-warn{background:#fffbeb;color:#92400e;border:1px solid #fcd34d;font-weight:700}.ci-tag-ok{background:#ecfdf5;color:#065f46;font-weight:700}.ci-tag-plain{background:#f1f5f9;color:#334155}
.ci-later-note{margin:6px 4px 2px;font-size:12px;color:#475569}
#ciAuto{display:inline-flex}
#ciAuto + #ciRulesBtn{margin-left:8px}
/* 도구 줄 높이 맞춤 (2026-10-21 사장님 「배치 좀 맞춰라」) — 단추·스위치 모두 38px, 가운데 정렬 */
.ci-toolbar>button,.ci-toolbar .ci-switch{box-sizing:border-box;height:38px;min-height:38px;display:inline-flex;align-items:center;gap:6px;padding-top:0;padding-bottom:0;line-height:1}
.ci-toolbar>button{border-radius:999px;padding-left:14px;padding-right:14px;font-size:13px;white-space:nowrap}
.ci-toolbar .ci-channels button{height:38px;box-sizing:border-box;display:inline-flex;align-items:center;padding-top:0;padding-bottom:0}
#customerInboxContainer .ci-toolbar>button,#customerInboxContainer .ci-toolbar .ci-channels button{font-size:13.5px}
.ci-toolbar .ci-switch{font-size:13.5px}
/* 콘솔 공통 label 아래 여백(8px)이 스위치만 4px 위로 올렸다 (10/22 사장님 「자동답변 끔이랑 젬마규칙 정렬」) */
#customerInboxContainer .ci-toolbar .ci-switch{margin:0}
#ciCount{line-height:38px}
.ci-switch{position:relative;display:inline-flex;align-items:center;gap:8px;min-height:36px;padding:0 12px 0 8px;border:1px solid #cbd5e1;border-radius:999px;background:#fff;font-size:13px;color:#334155;cursor:pointer;white-space:nowrap;user-select:none}
.ci-switch.on{border-color:#059669;background:#ecfdf5;color:#065f46}
.ci-switch input{position:absolute;opacity:0;width:1px;height:1px;margin:0}
.ci-switch-track{position:relative;width:34px;height:20px;border-radius:10px;background:#cbd5e1;transition:background .15s;flex:none}
.ci-switch-track::after{content:'';position:absolute;top:2px;left:2px;width:16px;height:16px;border-radius:50%;background:#fff;box-shadow:0 1px 2px rgba(0,0,0,.25);transition:transform .15s}
.ci-switch.on .ci-switch-track{background:#059669}
.ci-switch.on .ci-switch-track::after{transform:translateX(14px)}
.ci-switch input:focus-visible + .ci-switch-track{outline:2px solid #4338ca;outline-offset:2px}
.ci-switch b{font-weight:700}
#customerInboxContainer .ci-remove{font-size:13px;min-height:36px;padding:0 12px;border:1px solid #fecaca;border-radius:8px;background:#fff;color:#b91c1c}
#customerInboxContainer .ci-remove:hover{background:#fef2f2}
#customerInboxContainer .ci-later{font-size:13px;min-height:36px;padding:0 12px;border:1px solid #cbd5e1;border-radius:8px;background:#fff;color:#334155}
.ci-why{margin:8px 0 0;font-size:13px;color:#334155;background:#f8fafc;border-radius:10px;padding:8px 12px;line-height:1.5}
.ci-linked-sec .ci-find{margin-top:8px}
.ci-linked{display:flex;flex-direction:column;gap:4px;background:#ecfdf5;border:1px solid #a7f3d0;border-radius:10px;padding:10px 12px;font-size:13px;line-height:1.5}.ci-linked strong{font-size:14px}
.ci-resv-btns{display:inline-flex;gap:6px;flex-wrap:wrap;align-items:center}
#customerInboxContainer .ci-link-btn{border:1px solid #c7d2fe;background:#eef2ff;color:#3730a3;font-weight:700}
.ci-linked-mark{font-size:12px;color:#047857}
/* 한꺼번에 */
#ciBulk{display:none}
#customerInboxContainer[data-mode="bulk"] .ci-layout{display:none}
#customerInboxContainer[data-mode="bulk"] #ciBulk{display:block;background:#fff;border:1px solid #e2e8f0;border-radius:14px;overflow:hidden}
.ci-bulk-head{display:flex;flex-wrap:wrap;align-items:center;gap:10px 16px;padding:16px 20px;border-bottom:1px solid #e2e8f0;background:#fafafd}
.ci-bulk-head h3{margin:0;font-size:20px}.ci-bulk-head p{margin:2px 0 0;font-size:13px;color:#475569}
#customerInboxContainer .ci-back-always{min-height:40px;border:1px solid #cbd5e1;background:#fff;border-radius:8px;padding:0 12px;font-size:14px;color:#334155}
#customerInboxContainer .ci-bulk-all{margin-left:auto;min-height:40px;border:1px solid #cbd5e1;background:#fff;border-radius:8px;padding:0 12px;font-size:13px}
.ci-bulk-list{list-style:none;margin:0;padding:0}
.ci-bulk-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.4fr) auto;gap:6px 18px;padding:14px 20px;border-bottom:1px solid #eef0f5;align-items:start}
.ci-bulk-row.ci-on{background:#f7f6ff}
.ci-bulk-row label{grid-column:1;display:flex;gap:10px;align-items:flex-start;cursor:pointer}.ci-bulk-row input{width:20px;height:20px;margin:2px 0 0;accent-color:#4338ca;flex:none}
.ci-bulk-who{display:flex;flex-direction:column;gap:2px;font-size:13px}.ci-bulk-who span{color:#475569}
.ci-bulk-q{grid-column:1;margin:0 0 0 30px;font-size:14px;line-height:1.55;color:#334155}
.ci-bulk-a{grid-column:2;grid-row:1/3;margin:0;font-size:14px;line-height:1.6;background:#eef2ff;border-radius:10px;padding:9px 12px;overflow-wrap:anywhere}
.ci-bulk-why{grid-column:2;margin:0;font-size:12px;color:#475569}
#customerInboxContainer .ci-bulk-edit{grid-column:3;grid-row:1;border:0;background:transparent;color:#4338ca;font-size:13px;min-height:32px;white-space:nowrap}
.ci-bulk-foot{display:flex;flex-wrap:wrap;align-items:center;gap:10px 14px;padding:14px 20px}.ci-bulk-foot span{font-size:13px;color:#065f46;font-weight:700;flex:1;min-width:200px}
#customerInboxContainer .ci-bulk-foot .ci-send{margin-left:auto}
/* 완료 화면 */
.ci-sheet-done{align-items:stretch;text-align:left}.ci-sheet-done h3{margin:0;font-size:19px;text-align:center}
.ci-done-mark{align-self:center;width:56px;height:56px;border-radius:50%;background:#ecfdf5;color:#047857;font-size:28px;font-weight:700;display:flex;align-items:center;justify-content:center}
.ci-done-lines{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.ci-done-lines li{display:flex;justify-content:space-between;gap:10px;background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:10px 12px;font-size:14px}.ci-done-lines span{color:#475569}.ci-done-lines b{text-align:right}
@media(max-width:760px){
  .ci-progress{margin:0 0 10px}.ci-bar{flex:1 1 100%}
  #customerInboxContainer .ci-bulk-open{margin-left:0;width:100%}
  #customerInboxContainer[data-view="detail"] .ci-progress{display:none}
  #customerInboxContainer[data-mode="bulk"] .ci-header,#customerInboxContainer[data-mode="bulk"] .ci-toolbar,#customerInboxContainer[data-mode="bulk"] .ci-progress{display:none}
  #customerInboxContainer[data-mode="bulk"] #ciBulk{border:0;border-radius:0}
  .ci-bulk-head{padding:10px 12px}.ci-bulk-head p{display:none}
  .ci-bulk-row{grid-template-columns:minmax(0,1fr) auto;padding:12px}
  .ci-bulk-q{margin-left:30px}.ci-bulk-a{grid-column:1/3;grid-row:auto}.ci-bulk-why{grid-column:1/3}
  #customerInboxContainer .ci-bulk-edit{grid-column:2;grid-row:1}
  .ci-bulk-foot{position:fixed;left:0;right:0;bottom:0;z-index:50;background:#fff;border-top:1px solid #e2e8f0;padding:10px 12px calc(12px + env(safe-area-inset-bottom))}
  .ci-bulk-foot span{display:none}#customerInboxContainer .ci-bulk-foot .ci-send{width:100%;margin:0;min-height:52px}
  #customerInboxContainer[data-mode="bulk"] #ciBulk{padding-bottom:84px}
  #customerInboxContainer .ci-later{min-height:36px;padding:0 10px}
}
/* 단추 줄 — 글자가 쪼개지지 않게, 보조(원래 초안·닫기·복사)는 왼쪽, 회차 열기·전송은 오른쪽 */
.ci-compose-actions{flex-wrap:wrap;row-gap:8px}.ci-compose-actions>*{white-space:nowrap}
.ci-actions-gap{flex:1 1 0;min-width:0}
#customerInboxContainer .ci-compose-actions .ci-send,#customerInboxContainer .ci-compose-actions .ci-open-session{margin-left:0}
@media(max-width:760px){.ci-actions-gap{display:none}}
#customerInboxContainer .ci-bulk-foot .ci-send{background:#4338ca;color:#fff;border:0;border-radius:10px;font-weight:700;font-size:15px;padding:0 22px;min-height:48px;cursor:pointer}#customerInboxContainer .ci-bulk-foot .ci-send:disabled{opacity:.5;cursor:default}
/* 채널 구분 (2026-10-22 사장님 「카카오 톡톡 구분이 없다」) — 이름 앞 표시 + 카드 왼쪽 띠. 글자는 표시 안에서만 채널색, 띠는 inset 그림자라 선택 테두리와 안 겹친다 */
.ci-item-head strong{display:inline-flex;align-items:center;gap:7px;min-width:0}
.ci-ch{flex:none;font-size:11.5px;font-weight:700;line-height:1;padding:4px 7px;border-radius:6px;border:1px solid transparent}
.ci-ch-kakao{background:#fee500;color:#3a1d1d;border-color:#e6cf00}
.ci-ch-naver{background:#e8f8ef;color:#04703a;border-color:#a7e3c0}
.ci-ch-myrealtrip{background:#e0f2fe;color:#075985;border-color:#bae0fb}
.ci-item.ci-from-kakao{box-shadow:inset 4px 0 0 #fee500}
.ci-item.ci-from-naver{box-shadow:inset 4px 0 0 #03c75a}
.ci-item.ci-from-myrealtrip{box-shadow:inset 4px 0 0 #38a1f3}